I liked her from the beginning. I run a small business, and her own accounting firm is also a small business. So I really felt we were like-minded. She understood the struggles and issues of running a small business from personal experience, so I really felt she knew what I was talking about any time I talked about my business. I chose her over a larger firm that was perhaps just as capable, but more encumbered by layers of staffing and management. She is also a very good teacher as well, which is what I needed badly, as I have zilch in proper accounting training. And I liked that she was on top of my books all the time, so that I felt comfortable in that she was helping me keep my books in order for the IRS. The other “built-in” bonus is that she is certified in Quickbooks Online, which I liked very much because cloud computing and storage is what I wanted all along – I did not want to be tied down by physical office supplies. Everything is done off my laptop anywhere there is internet, plus there’s an app for QB Online. As of now (about a month later) I feel I’ve made an excellent decision. I highly recommend her for any small business accounting!